Very bad management

the trainer was really good

I m member here for almost a year now, but never got good support from the team. At least one machine closed down due to certain reason on everyday basis. Nowadays I m visiting gym in morning and plfacing certain pathetic experiences from the staff specifically Neha and Advait. The girl Neha is really a cheap girl, who don’t have at all manners to behave inside the changing room, workout hall, and even on staricase. Day before yesterday she damaged my iPhone 10, while running to mark her attendance. But even didn’t bother to say sorry. Today when I was working out over the cycle, she arrogantly asked me about my water bottle. It’s it’s none of her business, if I m using that machine for workout and the side pocket for keeping my water bottle. Even after giving complaints against her, there are no actions taken by so called floor incharge Aakash and the gym manager Rohit. Further make a note, I have paid a sum for annual package of body massage and only 3 sessions I have attended there. As the lady have no time on holidays and evening after office. Whenever I enquire, the management staff giving some fake answers, so please arrange to refund my fees which I invested more than 5 months back.

gym is clean with good equipments but misses proper Squat rack or rack for OHP.spacious and good support staff..overall good

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