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onepass-pass

ALL ACCESS PASS

  • Workout across 12,000+ Fitness Studios, Gyms, Swimming Pools across India
  • Try different fitness options like Gym, Zumba, Yoga, Cross-Functional Training, MMA and many more
  • CHECKOUT GYMS AND STUDIOS
  • * Preferred starting date can now be extended to 45 Days
EXCLUSIVE ONEPASS RED
(7 sessions pass)
Rs. 1999
Why is Onepass Awesome?
*Some features may not be be available for corporate users
ONEPASS PRIVILEGES
Be a Part Of The Fit-Community
With your OnePass you get exclusive access to member-only events that take place in your city. From working out with celebrity trainers to trying out a new healthy menu - you will experience it first-hand with your OnePass community.
Workout Buddy Benefits
Love working out with your friends? As a OnePass member your workout buddy can get free workouts & exclusive benefits
Curated Diet Plan & Workout Tips
Achieve your fitness goals with a curated diet plan from top nutritionists. Also get workout plans and tips to maximise your OnePass membership.
Earn Rewards with FitSquad
Track your workouts, achieve milestones & earn rewards worth Rs. 32,000 (fitness merchandise, exciting vouchers from top brands, etc)
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*Some features may not be be available for corporate users
HOW IT WORKS
1
Select a Fitness Centre & Slot
Select your favorite fitness center or choose by checking information, ratings and reviews of top rated Fitness studios and Gyms
2
Book a Session
Have the ability to book a slot real-time through the app - be it a gym or a fitness class. Easy cancellation if you can’t make it
3
Unlock Session & Workout
Just activate your session on the app when you reach the fitness center and access the facility
WHAT ONEPASS USERS HAVE TO SAY
Our Brand Partners

Terms and Conditions

A- General T&C

  • 7 Days OnePass Red is exclusively created for Swiggy customers. The offers on the Fitternity website will not be applicable here.
  • Users can select a preferred date of starting the OnePass up to 7 days from the date of redemption.
  • Choose from 12000+ fitness centres and workout across 17+ fitness forms.
  • This offer is valid for existing as well as new users of Fitternity
  • The offer can be redeemed only on www.fitternity.com/onepass/pass/corporate/swiggy
  • Onepass Red is your personal health and fitness pass, it cannot be used by your friends or family members.
  • OnePass is a proprietary offering of Fitternity and bookings can only be done on the Fitternity app. Any booking or exchange of interest cannot be done at the gym/fitness centre. If done so, Fitternity holds the right to cancel the particular booking or take appropriate action
  • Fitternity reserves the right to revise, update and amend the list of Gyms and Fitness Classes available for Onepass booking
  • OnePass is an arrangement /agreement /membership of Fitternity. All issues, doubts or clarification concerning OnePass should be communicated with Fitternity only.
  • In case you find a fitness/sports facility which is not yet part of the OnePass network - We will work to onboard the centre within 3-15 working days of your request, given the alignment of standard terms between Fitternity & the facility
  • In case the user is found misusing any of the OnePass services, action will be taken & he/she will be penalized at the discretion of Fitternity.
  • In case of any injury or accident at the Fitness Center, any claims on Fitternity would not be applicable whatsoever.
  • In case of any dispute, the final decision made by Fitternity would be final.
B- Usage T& C

  • OnePass Red user will have access to book 1 session a day.
  • Try different fitness options like Gym, Zumba, Yoga, Cross-Functional Training, MMA & Many More.
  • Customers will be able to book a session at gyms/ fitness studios across multiple cities
  • In case if a customer does not attend the session, the session cannot be reversed or re-booked for the same day. However, in case of session cancellation or unfulfillment from the service provider’s end, OnePass Red user will get an additional day.
  • No cashback streaks would be applicable for OnePass users on the attendance of workout sessions
  • Slot availability is subject to change as per the availability at the fitness centre.
  • On occasions of Festivals, National holidays, Maintenance Days at the fitness centre, session bookings are subject to availability.
  • In case of any assistance concerning OnePass write to us at onepass@fitternity.com or call your personal concierge at +917400062849
  • For more information on Fitternity’s services, check out www.fitternity.com

Frequently Asked Questions

  • Q. How many sessions can I book in a day?
    1. - Onepass Red users can book a single session a day. Onepass Black users can book multiple sessions in a day.
  • Q. Can I book multiple sessions at the same fitness center?
    1. - Yes, Onepass gives you the flexibility to explore sessions at any fitness center. You can book sessions at any one particular fitness center or can explore fitness options/services at different centers.
  • Q. Do I have access to Swimming Sessions / Luxury Hotel?
    1. - Onepass enables you to workout across 17 categories with swimming being 1 of them. Onepass includes Swimming & Gym sessions at Luxury Hotels. Select hotels are not on Onepass and we will be on-boarding them/new luxury hotels soon. The list of partners can be viewed here
  • Q. What is the Validity of my trial cash-back on OnePass Red?
    1. - OnePass Red trial cashback has a validity of 30 days from the activation date of OnePass subscription. This cashback can only be redeemed to renew/purchase your OnePass subscription.
  • Q. Do I get a physical copy of the pass to show at the gym?
    1. - OnePass is an online entity which can only be used on the Fitternity App to book your workout sessions. Once the booking is successful on the Fitternity App, all you have to do is share your booking confirmation details at the fitness center to activate your session.
  • Q. Which services are available to book on the OnePass?
    1. - All fitness forms of activities are available on the OnePass program across 12000+ fitness centers on the Fitternity network. The outlets on Onepass can be checked here
  • Q. Can the customer request to onboard a fitness center on the OnePass Program?
    1. - Yes, Fitternity will work to on-board the fitness center within 1-15 working days of your request given alignment of standard terms between Fitternity & the facility.
  • Q. Is FitSquad available on OnePass?
    1. - The Fitsquad Loyalty Program is currently not available on Onepass Program.
  • Q. What is the timeline to book sessions prior to session time?
    1. - You can book sessions for all facilities on Onepass basis availability. For certain facilities the sessions can be booked real time , while for certain facilities the sessions have to be booked 2 hours in advance
  • Q. Will the prices change after the OnePass Trial subscription expires?
    1. - All prices are subject to change without any prior notice.
  • Q. What is the refund policy?
    1. - The customer can take a refund (No Questions asked). The calculation will be based on pro-rata based on un-utilized amount which will be converted to Fitcash in Fitternity wallet (1 Rupee = 1 Fitcash) and can be used to buy any other service/membership on Fitternity. 3% convenience fee will be charged over & above the usage of subscription to process this transition from OnePass to Fitcash.
    2. - Pro-rata deduction basis number of days used
      • Please note for a 1 year pack refunds can be requested from purchase date upto 15 days and post completion of 3 months until the duration of the membership pack. The following table explains the deductions:

        1 Year Pack

        Time of Cancelation

        GST Deduction

        Equalisation Fee (Additional)

        Pro-Rata Deduction

        0 - 15 days

        18%-

        3 - 6 Months

        18%15%Pro-Rata Usage

        6 Months +

        18%10%Pro-Rata Usage
      • Please note for a 6 month pack refunds can be requested from purchase date upto 15 days and post completion of 45 days until the duration of the membership pack. The following table explains the deductions:

        6 month Pack

        Time of Cancelation

        GST Deduction

        Equalisation Fee (Additional)

        Pro-Rata Deduction

        0 - 15 days

        18%-

        3 - 6 Months

        18%5%Pro-Rata Usage

        6 Months +

        18%-Pro-Rata Usage
      • Please note for a 6 month pack refunds can be requested from purchase date upto 15 days and post completion of 45 days until the duration of the membership pack. The following table explains the deductions:

        3 Month Pack

        Time of Cancelation

        GST Deduction

        Equalisation Fee (Additional)

        0-3 Months

        18%-
      • In case of cancellation of OnePass subscription, the refund would be transferred in the Fitternity wallet in the form of FitCash. The FitCash can be redeemed on all services available on Fitternity.
      • In the case of misbehaviour by the user at the Vendor location, Fitness centre or the staff, Fitternity holds the right to cancel the user's subscription without any prior notice. No refund amount would be processed in this scenario.

Interest Free EMI

  • Start your fitness journey NOW sort your payments LATER with Interest Free EMI on Buying OnePass.
  • Interest Free EMI available on AXIS, HDFC, HSBC, ICICI, INDUS, KOTAK & SBI Credit Cards.
  • Just select the EMI option on the Payment Method screen during checkout and choose your credit card provider and the EMI plan of your choice.

OnePass Portability

  • For the first time in India, you get the ability to transfer your OnePass to your friends and family in case you couldn’t use your OnePass as often as you would’ve wished for.
  • To port your OnePass your friend will have to pay a small fee that will be calculated on a Pro-rata basis of the duration/session count left in your OnePass
  • All you need to do is to reach out to us via email or call and we will handle your request as soon as possible.

Easy Refund

  • Refund is only eligible on the purchase of OnePass - 3 month, 6 month and 12 months packs.
  • Users taking a refund will be subjected to the following deduction mentioned below:

    1. Deduction of GST amount

    2. Equalisation charges: The price of the higher duration is highly subsidized as compared to buying smaller duration packs due to long term commitment. Premature termination of the pack will hence be subject to an equalisation fee to proportion the cost as in the case of a smaller duration pack purchase

    3. Pro-rata deduction basis number of days used

  • Please note for a 1 year pack refunds can be requested from purchase date upto 15 days and post completion of 3 months until the duration of the membership pack. The following table explains the deductions:

1 Year Pack

Time of Cancellation

GST Deduction

Equalisation Fee (Additional)

Pro-Rata Deduction

0 - 15 days

18%

-

3 - 6 Months

18%

15%

Pro-Rata Usage

6 Months +

18%

10%

Pro-Rata Usage

  • Please note for a 6 month pack refunds can be requested from purchase date upto 15 days and post completion of 45 days until the duration of the membership pack. The following table explains the deductions:

6 month Pack

Time of Cancellation

GST Deduction

Equalisation Fee (Additional)

Pro-Rata Deduction

0 - 15 days

18%

-

45 days - 90 days

18%

5%

Pro-Rata Usage

90 days +

18%

-

Pro-Rata Usage

  • Please note that a 3 month pack refund can be requested from purchase date upto 15 days until the duration of the membership pack. The following table explains the deductions:

3 month Pack

Time of Cancellation

GST Deduction

Equalisation Fee (Additional)

0 - 3 Months

18%

-

  • In case of cancellation of OnePass subscription, the refund would be transferred in the Fitternity wallet in the form of FitCash. The FitCash can be redeemed on all services available on Fitternity.
  • In the case of misbehaviour by the user at the Vendor location, Fitness centre or the staff, Fitternity holds the right to cancel the user's subscription without any prior notice. No refund amount would be processed in this scenario.

OnePass Freezing

Take a break; Pause your OnePass membership with just a small fee. You can pause your membership are per the following

  • You can freeze your OnePass maximum of 4 weeks applicable for 1 year OnePass and minimum of 3 days applicable in 1 Month OnePass.
  • Freezing is available in 1week step durations.
OnePass DurationTotal Freezing DurationFreezing Count AvailableCost per Freezing

1 Year

4 Weeks

4

299

6 months

2 Weeks

2

199

3 months

1 Week

1

99

1 month

3 Days

1

49

Shared Membership

How does it work?

  • Shared Memberships with OnePass Black let you add up to at max of 3 members to your OnePass Membership.
  • Group membership is available with 45, 80 and 125 Session packs of OnePass BLACK.
  • You can add details of your buddies during checkout or you can do the same from the OnePass Tab on the app.
  • Booking sessions in Group Memberships is very simple, just tap on Book, select your fitness form with desired slot and you're done- same will be for your buddy.

OnePass Refer & Earn

  • Get flat 500 off as referral discount on OnePass purchase
  • Red Pass user gets 1 week extension on referring a friend
  • Black Pass user gets an extension of 2 sessions on referring a friend.

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